Frequently Asked Questions
What people have been asking me.
About Out Kits and Patterns
Each kit contains high‑quality wool felt, embroidery threads, needles, toy filling, card sheet with templates for cut out, and full step‑by‑step instructions.
Yes. we use wool felt and threads from trusted suppliers who prioritise quality and responsible production. We try to buy from UK providers where possible.
Many designs are available as instant‑download PDFs, perfect for printing at home.
Absolutely. Most designs are beginner‑friendly, with clear instructions and photos to guide you.
Yes, just get in touch and I’ll be happy to help.
Making & Crafting
Basic tools include scissors, pins, and a small embroidery hoop. Each pattern lists any additional items you may need.
Most projects can be completed in an evening or over a weekend, depending on your pace.
Are your kits suitable for children.
Many are suitable for supervised crafting with older children. Look for the “Family Friendly” note on product pages.
Yes, you’ll find helpful videos and photo guides on the blog, with more being added regularly.
You’re always welcome to contact me. I’m happy to help you through any tricky steps.
Digital Downloads
After purchase, you’ll receive an email with a download link. You can also access your files through your account.
Just contact me and I’ll resend it.
Ordering, Delivery and Returns
UK orders usually arrive within 3–5 working days. International delivery times vary.
Yes — shipping options are available at checkout.
All orders are carefully wrapped using recyclable or reusable packaging wherever possible.
Tracking is available on most shipping options. You’ll receive details once your order is dispatched.
Community and Support
You can reach me via the contact form on the website or by email.
Occasionally. Keep an eye on the blog or social channels for announcements.
I love seeing your creations. Tag @flora_patterns on Instagram or share them via email.